look after your neighbours

March 16, 2020

In this challenging time, we wish to reach out to you, our valued customers, our community development partners, and general public in response to COVID-19 and how business will operate going forward.

CUSTOMERS:

For those who are you in the process of making selections for your new home, we will offer options to complete those selections using either one on one personal appointments or alternate means through phone or other technology. Appointments will be limited to purchasers only and arrangements should be made by customers for childcare. Our construction site staff will continue to meet with you to complete required joint inspections. Again, appointments will be limited to purchasers only and arrangements should be made by customers for childcare. All warranty related work will be deferred to a later date within the warranty period unless it is deemed as urgent. This is being done in support of the request from health authorities to implement social distancing measures.

SHOW HOMES AND SALES CENTRES:

Show homes and sales centres will be OPEN DURING REGULAR HOURS. The Madison Avenue Sales team is committed to providing exceptional personalized service to assist you with your new home purchase and we understand the need to take additional measures to maintain a safe and clean business environment. We are simply moving to a more structured system, again in support of the request from health authorities to implement social distancing measures. We encourage you to work with our sales teams via phone, email, text, or other technology as well to make the process more convenient.


We are beyond grateful for all of the healthcare workers around the world and in our very own community who are at the forefront working diligently to contain this virus. As such, we will continue to listen to health officials and adjust as recommended.


Once again, we kindly ask that if you have been travelling or have been in contact with anyone who has, or if you have symptoms that you are following all guidelines of self-quarantine, but know we are here for you and just a phone call or virtual meeting away!


Stay Safe, from our family to yours,

Hal Walker, Chairman

Johannes van Leenen, President